Welcome to Integrated Consultancy Hub

🔒 Privacy Policy

Effective Date: [1/1/2025]

Last Updated: [1/1/2025]

At ICH ENGINEERING CONSULTANCY, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, submit a contact form, or interact with our ads — including those served via Meta platforms (Facebook, Instagram).

1. Information We Collect

We may collect the following types of personal data:

  • Full name
  • Email address
  • Phone number
  • Location (city/country)
  • Company name (if applicable)
  • Any additional information provided via contact forms, quote requests, or lead generation ads

We may also collect technical data through cookies and pixels, including:

  • Device information
  • Browser type
  • IP address
  • Referral source
  • Session duration
  • Pages visited

2. How We Collect Your Information

We collect data when you:

  • Fill out forms on our website
  • Contact us via phone, email, or WhatsApp
  • Interact with our Meta ads (e.g., lead forms or click-throughs)
  • Visit our website where Meta Pixel, Google Analytics, or other tracking tools are active

3. How We Use Your Data

We use the data we collect to:

  • Contact you about your inquiry or request
  • Provide our services or quotations
  • Improve our website and customer experience
  • Deliver targeted ads and measure their performance (via Meta, Google, etc.)
  • Send occasional promotional updates (only if you consent)

4. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with:

  • Authorized employees or partners involved in delivering the requested service
  • Meta Platforms, Inc., for ad performance and audience matching
  • Analytics or CRM tools (e.g., Meta Pixel, Google Analytics, HubSpot)

All third-party services we use comply with international data protection standards.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal, regulatory, or reporting requirements

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Ask us to correct or delete your data
  • Opt out of marketing communications at any time
  • Request data portability (in some cases)

To exercise any of the above, please contact us at info@ich-consultancy.com.

7. Cookies & Tracking Tools

We use cookies, Meta Pixel, and other similar technologies to:

  • Measure ad performance
  • Understand user behavior
  • Improve user experience
  • Build custom audiences for remarketing

You can control or disable cookies through your browser settings.

8. Security

We implement industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or requests related to this policy, please contact:

ICH ENGINEERING CONSULTANCY

Email: info@ich-consultancy.com

Phone: +971508366855

Address: Bena Complex – Oud Metha – Dubai